MindWELL Privacy Policy 

At MindWELL, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://mindwellpsychotherapy.ca, and when you engage with our services. By using our website, you agree to the terms and practices described in this policy.

1. Who We Are

Our website address is: https://mindwellpsychotherapy.ca.

MindWELL provides psychotherapy, counselling, and coaching services. The website serves as a platform for information about the services we offer and provides visitors with the opportunity to connect with us through a contact form.

2. Comments

The MindWELL website does not provide an option to leave comments anywhere on the site. As such, we do not collect any data or personal information through a comment system.

3. Media

The MindWELL website does not allow users to upload attachments, including images or files. Therefore, no personal data or media files are collected through uploads.

4. Cookies

To improve your experience on our site, we use cookies for various purposes.

  • If you submit a contact form, we may use cookies to remember your information for future convenience. These cookies may last for one year.
  • If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, several cookies are set to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

5. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

6. Who We Share Your Data With

We do not share your personal data with third parties, except in the case of a password reset. If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

If you submit a contact form, we retain the information provided until the request is processed or as long as necessary to respond to your inquiry.

8. What Rights You Have Over Your Data

If you have submitted a contact form or have interacted with our website in any way, you have the right to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. Please note that we may retain some data if required for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments are not collected on the site. However, data submitted through the contact form may be stored securely on our systems or with trusted third-party services for processing and responding to your inquiries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is published. Please check back regularly to stay informed about how we are protecting your data.

If you have any questions or concerns about this Privacy Policy, please contact us through the contact form on our website.


This privacy policy ensures the protection of your information and outlines the transparent collection practices that align with industry standards. Thank you for trusting MindWELL with your personal data.